Criminally Crappy Service Gets Patrons Arrested
John Wagner and Leslie Pope visited the Lehigh Pub in Bethlehem, Pennsylvania as part of a party of eight. They ended up leaving in a police car. They never thought their service would be bad either.
Pope and Wagner went to have a night out with a group of friends. They ordered wings, salad, and drinks. There food came over an hour later and they had to get up to refill their drinks at the bar. According to some reports, their lousy waitress spent most her time outside the restaurant smoking. When the bill came, they refused to pay the 18% gratuity that accompanied the bill because of the poor service which amounted to $16.00.
The Bethlehem police were called and the couple was arrested and charged with theft. Who's the most useless here? The police who arrested someone who refused to pay 118% of their bill? Or the lousy waitress who couldn't take the criticism that smoking wasn't equal to good service?
I am getting tired of a world where bad businesses can try to arrest people who don't like their crappy customer service.
Labels: bad customer service., criminals, tipping, waitress